Bensalem, PA 19020
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Oaks of Bensalem Dementia Care
Oaks of Bensalem is a memory care provider in Bensalem, PA. Staff are on service 24 hours a day. There are activities appropriate for seniors with Alzheimer’s disease and dementia that help keep residents active and engaged. Residents who are prone to wandering can be accepted. There is a computerized system that alerts staff if a resident attempts to wander to an unsafe area. Oaks of Bensalem may allow residents to keep a dog or cat. At Oaks of Bensalem, you can rest assured because nurse is on staff and a doctor is on call. Devotional services are provided to residents.
Features at a glance
The minimum age that a resident may be is 55 years old.
StaffingNurses on StaffDoctor on Call24-Hour Awake StaffVisiting NurseHomecare OnsiteVisiting PodiatristVisiting DentistVisiting Physical TherapistVisiting Occupational TherapistVisiting Speech Therapist
Facility Care Level
Care Level Percentage Light Care 0% Medium Care 77% Heavy Care 22%
Oaks of Bensalem prefers that residents need: light care, medium care, heavy care
Additional ServicesDiabetic Care
This community offers diabetes care and can offer insulin injections, including sliding scale therapy.
Memory Care Offered
This community employs technology to prevent residents from wandering and becoming lost, for example bracelets that will ring an alarm if the resident leaves the community. This community's memory care section can accept residents with major behavior issues.
Incontinent residents must be able to manage incontinence themselves. This staff at this community can remind incontinent residents to use the restroom. This community can care for residents with bowel incontinence. This community can care for residents with bladder incontinence.
Non Ambulatory Care
This community is equipped to use mechanical lifts transfer for residents who need help transferring, for example, from a bed into a wheelchair.
This community is provides multiple levels of care allowing residents to remain at the community while receiving increasing care.
TransportationResident Parking AvailableComplimentary TransportationProperty Convenient to Busline
Additional AmenitiesActivities OnsiteActivities OffsiteDevotional Services OnsiteDevotional Services OffsiteOutdoor Common AreasIndoor Common AreasBeautician Onsite
Other ServicesWheelchair Accessible ShowersHospice AvailableRespite OfferedAging in Place
Activities Providedbingo, exercise, trivia, arts and crafts, bible study, etc.
Average Room Pricing at Oaks of Bensalem
Room Type Memory Care Studio Averages $2,800 - $3,500 Semi-Private Averages $2,400 - $2,900Disclaimer: The prices, amenities, features and care offered at senior communities are all subject to change; therefore information on this community profile may be out of date. Please note the costs per community are rough estimates; actual costs may vary depending on special offers and discounts, additional fees for services and care, and availability.
Estimated Fees at Oaks of Bensalem
Fee Type Memory Care Community Fee Averages $2,400 - $2,900 One-timeDisclaimer: The prices, amenities, features and care offered at senior communities are all subject to change; therefore information on this community profile may be out of date. Please note the costs per community are rough estimates; actual costs may vary depending on special offers and discounts, additional fees for services and care, and availability.
Paying for careCommercial InsurancePrivate paySocial SecuritySeparate pricing structure for careVeteran's benefits
If Oaks of Bensalem isn't quite what you're looking for, take a look at a few other nearby communities that might be a better match.
|City||Distance||Number of Facilities||Average Cost for 1 Bedroom|
|Feasterville Trevose||5 miles||1||N/A|
General Pricing Information for Bensalem Memory Care
|Room Type||Minimum Cost||Average Cost||Maximum Cost|
The wooded setting with outside areas were very picturesque. Every staff member we saw interacted with all the residents as well as us. A very warm and welcoming atmosphere. While on our tour we were asked to stay and watch an exercise class taking place. They do a great job in getting the residents to attend the many activities going on. We were disappointed that this facility was just a little higher than Mom could afford. I am giving this facility 4 stars because of the price, but otherwise I would give it 5 stars.
I am happy with the care from the staff. They keep the community clean in all areas and my mom's room is cleaned too. As for the meals I think she likes it. Overall she is pleased and I am happy so far, there is room for improvements.
Sierra Oaks of Bensalem was a wonderf...reviewed on: 01/20/2014 by Anonymous
Sierra Oaks of Bensalem was a wonderful when we first placed our mom here but things have changed. A couple of the people in upper management have moved to other locations or left the company all together. People (employees) are using our mom's closet for their personal coats and bags. Some of the people are smokers so mom's clothes begin to smell like smoke. Mom had scaps and bruises on her shins and there was no notes on her charts nor was the family notified that she had fallen.
Great place with friendly staffreviewed on: 09/20/2015 by Diane W.
I was very confused and stressed on how to go about finding a great new place for my Dad. I called A Place For Mom and Natalie guided me, gave suggestions and asked great questions. My sister and I then went to look at a few places and we decided the best place was Oaks at Bensalem. The people at Oaks at Bensalem were friendly, helpful and informative. The facility is getting a whole new look and so far it is beautiful! I love walking in and seeing the awesome crystal chandelier hanging in the lobby. I am always greated when I come in to visit. The first few times they asked for ID, which means my Dad will always be safe( now they know me). Lots of fun activities for Dad to do all day and help with some of his daily activities. He said the food is great and he feels like he is dining out every day because he orders what he wants form the menu (3 choices every day). My Dad misses his old home but thanks to Brenda and the staff at Oaks of Bensalem, he is settling in to his new home.
The facility was clean, residents in the memory care unit seemed engaged and content. [Removed] was very helpful in answering questions.
It's ok, it doesn't seem like there is enough staff.reviewed on: 12/19/2013 by Son
It's ok, it doesn't seem like there is enough staff. They couldn't find her for like 20 minutes, they didn't know where she was maybe she's upstairs maybe she's downstairs. She was in somebody elses room, and they weren't around and she was sleeping in their bed. I don't know if it's that big a deal, as long as she is not hurting anybody maybe it's ok to be wandering around. It seems like they have activities, my mom is not gonna play bingo and card games thought. They are having family night, a big party with food and everyone's welcome with a guy from a Motown band that I recollected. The food is ok, I had it a couple times and I ate it. I think my mom likes it. They always have a good desert they will bring her a decalf and she thinks it's real coffee. I just thought it was kind of fatty. I had some kind of chicken goulash I thought it was bland and kind of blah and I struggled through it, and they had some kind of rice pudding and she loves that. If they had a few more staff members keeping an eye that would be nice. Ultimately I would recommend Sierra Oaks for it's value. If you were able to visit fairly frequently you would be able to keep a better eye on it. It is older. It's clean but it's not new.
We did tour. Seemed nice, close.reviewed on: 12/25/2012 by A Place For Mom Customer
We did tour. Seemed nice, close.
Review of Oaks Of Bensalem - Bensalem, Pareviewed on: 03/10/2016 by Ethel Seamon
Excellent food. They kept the place clean and nice. Very presentable. They have appropriate activities for everyone.
Review of Oaks Of Bensalem-Bensalem, Pareviewed on: 03/10/2016 by Lillian Pribula
Friendly staff. They keep the place nice and clean. Food is great here. Knowledgeable staff. A place to call home.
They do a pretty good job. I don't really have any complaints.reviewed on: 04/28/2014 by Family Member
They do a pretty good job. I don't really have any complaints. I am happy with the variety of food, but it can take a little bit of time to be served. There are little mix-ups with the laundry but that is to be expected from what I understand. They are a pretty good value. It seemed friendlier and homier, a little cleaner than the others we saw. It was less like a hospital setting.
Compared to where he was this place is a five star amazing place.reviewed on: 12/19/2013 by Daughter
They have new stuff everyday to do. All around they are really good, I like them. Compared to where he was this place is a five star amazing place. I am very happy with where he is. It was one of the only affordable ones. There is always somewhere for us to go, there is a little of a smell at certain times.
So Far A Good Experiencereviewed on: 08/17/2016 by Anonymous
So far everything is working out pretty well for my mother here at The Oaks. They have a good staff here, they are caring for my mother and her needs well. It is a nice looking community, they do a good job with the cleaning. There are activities offered for the residents. She is pleased with the meals, the food is nice. This is a community I would recommend, because they are providing my mother with good care.
Review of Oaks Of Bensalem-Bensalem, Pareviewed on: 03/10/2016 by Anonymous
The Oaks of Bensalem facility is a comfortable place to live. Place is clean and people are always friendly. They treat us better compared to other facilities I've been. The common areas are handsomely decorated. I would have no problem sending loved ones here.
Review of Oaks Of Bensalem - Bensalem, Pareviewed on: 03/10/2016 by Richard Iliff
I like the way they clean the place. The staff are very helpful. Very presentable. Cozy ambiance. Kept Clean. They have variety of activities to do. This is a nice place to live. People are mostly kind and friendly and treat us better compared to other facilities I've been. The common areas are handsomely decorated. I would have no problem sending loved ones here.
Quality of Care has increasedreviewed on: 08/17/2016 by Family member
We love what they have done to the building! Mom is thriving in her dementia environment, especially after ALL staff have been trained on the memory modules. The quality of care has definitely increased over the past 1.5 years. Thank you for all you have done with the place Oaks of Bensalem!
A change of heartreviewed on: 07/10/2014 by anonymous
The staff and employees were helpful and caring. They went out of their way to help not only the residents but also the visitors. I had been in other facilities and was very depressed at what I had previously seen, but Sierra Oaks did a good job changing my outlook. While I was not thrilled to have to place my husband at the facility, it was a relief to know he would be looked out for and taken care of, and they went out of their way to accomodate his special needs.
Very nice place!reviewed on: 05/18/2015 by Anonymous
We're very pleased with how things are going at the Oaks of Bensalem, I would give them high marks across the board! The people here are friendly, and it seems like a very nice place. Our loved one has really settled in well, and seems very happy here!
Thank you!reviewed on: 04/27/2015 by Jean
My mother has been here 6 years - there have been some slight issues, but to be expected with ANY facility. Staff has always been very friendly, loving, and kind to her, myself (I had knee surgery last year and those who knew about it always ask how I am doing),and family. I feel the value has been there - just hoping it doesn't go up too high with rates changing as I would love to keep her there... Food is EXCELLENT and I have joined her for a lunch a few times. Henry and staff do a wonderful job. Nursing staff has always been helpful and willing to answer questions... I am grateful we found this place for my mother, and it's only 20 minutes from home!
Everybody learned who she was right away, and that really impressed me.reviewed on: 02/27/2014 by Georgia
I felt very comfortable talking with Patrick, he got back to me quickly when I called, he always gets right back to me, he is very responsive. Everybody learned who she was right away, and that really impressed me. It would be nice if there was some kind of Ambassador program, where maybe some of the residents that have been here a little while would take the newer ones under their wing. The meals always smell divine, and she only complains that she has too much food.
If Mon is happy - I'm happy.reviewed on: 02/11/2015 by Theodore Szymczak
I recently visited my mother at Sierra Oaks where she has been a resident for about three years. I asked her the only real question I have about her care and that was Do you like it here? My mother responded I love it here. She also said I want to stay here forever. Thank God for Sierra Oaks.
Affordable option for us.reviewed on: 12/06/2013 by Guy Adman
Sierra Oaks is a good option with tight funds. Dining area is like a country kitchen. Activities keep the residents occupied and happy. Concidering for Dad.
Bypass this place!reviewed on: 06/17/2015 by Larry
My relative has lived here 4 2 yrs. Great place when he moved in. New ownership in recent months. Now all that matters is $$ and cents. They have been inflating everyone s care levels to pay for improvement s. They only care about $$. Look elsewhere, they have no sensitivity. The director never does anything if u have a complaint.
Oaks needs rent controlreviewed on: 02/26/2016 by Anonymous
I have no complaint with the staff at Oaks, but the management/owners who took over in about October of 2014 are bankrupting the residents. They imposed a rent increase and another increase in the cost of care within several months of taking over. In fairness, much was put into refurbishing and refurnishing, though I can't say it's to my taste, and all of it is wasted on my family member and other residents there who suffer with dementia. The latest (3rd) cost increase was notification that the room rate for dementia residents would be raised more than 80% over current cost. This is an exorbitant increase for people living on fixed incomes. Once a resident's assets are exhausted, he/she must find somewhere else to live. Removing a person with dementia from all that has become familiar to him or her is a cruel thing! Oaks' financial policies almost guarantee that I will have to do this to my loved one.
Untrained Staffreviewed on: 03/10/2015 by Anonymous
Most employees are very caring just not well trained with no real sense of urgency. Laundry is constantly mixed up. The Clinical Manager is lazy. He does not listen to problems and practically laughs in your face when you raise an issue. His friend is equally as lazy. Night supervision is non-existent. If your loved one falls, no one knows and they do not report it to you. Place smells terrible, particularly downstairs. Most residents are incoherent so there is little to no interaction with other residents for our loved ones. Place needs to be updated...depressing interior.
Affordable but smells badreviewed on: 03/16/2015 by Caring Son
My Mom is confused at certain times, sometimes more than others. No one checks on her on a regular schedule. They don't take her or any residents out of the building and the building smells really bad. Not enough nurses, they only have aids that don't know what my mom needs. But I am able to afford it because it is run down.