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Questions to Ask When Exploring Memory Care Options

Jennifer Wegerer
By Jennifer WegererJune 12, 2017

Memory care is a distinct form of long-term care designed to meet the specific needs of a person with Alzheimer’s disease, dementia or other types of memory problems. Before you choose a memory care option, you may want to compile a list of questions that cover your concerns about your loved one’s care, comfort and safety. 

Typical Memory Care Services

When it comes to finding the right memory care community for your loved one, questions about the costs and services provided may come to mind. But, memory care communities offer a range of services, some of which might be more important to your loved one than others.

If you are considering memory care for your loved one, understand that many assisted living communities offer a special memory care unit (SCU) on a separate wing or floor. Or, you can choose an independent memory care community – just remember that memory care is specialized skilled nursing distinct from assisted living. Care costs are generally higher at these communities, even if the memory care unit is part of an assisted living facility.

Regardless of whether you choose a memory care facility or SCU, know that staff members have received special training to assist people with dementia or impaired cognition. Common services include 24-hour supervised care, medical monitoring and assistance with daily living tasks, in addition to a pleasing environment that is easy for residents to navigate.

Questions to Ask Before Choosing a Memory Care Community

As you search for memory care communities, you will eventually come up with a list of your top choices. It is important to take time to tour each one, if possible. Ask questions of staff and other families whose loved ones reside at the community, to determine if the community is the right fit for your loved one.

Here are some questions that you may want to ask memory care communities you’re considering:

  1. What level of care does the community provide?
  2. What type of training has the staff received?
  3. What is the monthly rate for housing and care? What services does that rate include?
  4. Are rooms private or semi-private? How do prices vary for each?
  5. What level of personal assistance can residents expect?
  6. What is the policy for handling medical emergencies?
  7. How is the community secured?
  8. What meals are provided? Are special dietary requests, such as kosher meals, accommodated?
  9. How often are housekeeping and laundry service provided?
  10. What programs (exercise, physical therapy, social and other activities) does the facility offer?
  11. Does the facility accommodate special care needs, such as diabetic care, mobility issues, physical aggressiveness or wandering?
  12. Are residents grouped by cognitive level?
  13. What is the ratio of staff to residents during the day/night?
  14. How does the facility communicate with families about a resident’s well-being?
  15. What is the discharge policy?

Families making care decisions about loved ones far away may want to make sure they know where a community is located and perhaps consider travel costs.

Having an Advocate in Your Search

If you need help finding assisted living or memory care for your loved one, A Place for Mom’s Senior Living Advisors can help you devise a plan and offer local expertise on the communities available in your area. Think about talking to friends and others you may know who have gone through this decision-making process. Their insights can help you in your search and give you much-needed support in what can be a very trying time for your family and your loved one.

What other questions did you ask when interviewing memory care communities? What influenced your decision the most? Please share your story in the comments below.

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Jennifer Wegerer
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Jennifer Wegerer

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